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Business Development team to attend WERC conference, May 3-6

Members of DSC’s Business Development team will attend the Conference for Logistics Professionals sponsored by WERC (Warehousing and Research Council) May 3-6 in Orlando, Florida. Kevin Coleman, Vice President; Jennifer Krueger, Director; Dave Kelby, Director; and Dan Burdick, Director, will attend sessions on topics important to DSC and the rest of the logistics industry. More

1. Going through a merger or an acquisition
2. Starting up a supply chain
3. Outsourcing for the first time
4. Entering a new market or new location
5. Meeting special customer demands
6. Keeping up with business growth
7. Needing faster, more or different information
8. Looking for a broader solution
9. Eliminating inefficiencies
10. Increasing flexibility
DSC Health Care team to host roundtable at LogiMedUSA

DSC will host a roundtable discussion and sponsor a panel at the LogiMedUSA conference April 14-16 in San Diego, CA. Dave Bode, Vice President, Health Care Solutions, and Matt Brzica, Director, Health Care Business Development, will represent DSC at the conference for senior level medical device supply chain executives.  more

HOW DSC helped a major paper products company manage the flow of information
Establishing a centralized single point of contact

A major paper products company wanted to focus on manufacturing, their core competency. And, not surprisingly, they also wanted to reduce overall supply chain cost and improve service to their customers. So, for the first time, they outsourced the management of their distribution and transportation activities to a third-party logistics provider, DSC Logistics.

The challenge DSC and the company faced? Multiple locations handling their products. To overcome this challenge, DSC established a centralized customer service office in Des Plaines, IL, so all communication flowed through a single location.

And DSC didn't stop there. We also assigned customer satisfaction representatives to provide oversight for each of the company's key customers, so we could follow each of these key orders from start to finish. This single point of contact streamlined the communication process, provided superior information flow and made it easier for the company to provide timely and accurate information to their customers.