HOW DSC helped Maersk Logistics achieve supply chain performance for their customer, Kohl's
In this case, 0 is a good score
The goal: higher inventory accuracy and better customer service. The achievement: 0 claims, awesome accuracy and happy customers. Impressive, yes. Surprising? Not really, when DSC Logistics is your partner. Just ask Maersk Logistics.
The products were Reebok, Nike and Rockport shoes, shipped from Asia to one of DSC's Logistics Centers in the Midwest. From that center, DSC sent the product to Maersk's customer, Kohl's seven distribution centers in the Central region.
DSC's Warehouse Management System (WMS) handled with ease the multiple layers of complexity in the process. DSC worked closely with Kohl's to understand exactly what was needed and why it was so important. Our IT team then adapted the WMS to reflect the extra level of detail (PO#) and developed systems for invoices and day-to-day operation. Our established systems and processes, customized to track, report and move the product through the Logistics Center according to Kohl's needs, resulted in no inventory shrinkage and zero claims.