How DSC helped a leading consumer products company bring discipline into their transportation network
Consistent rules and processes ease transition
A leading consumer products company knew their network was in disarray; contracts were sketchy or non-existent, freight bills weren't being audited, costs were high. But still, the carriers were familiar with the business and had been operating with the company for a long time. So, change seemed risky...and, frankly, a little scary.
But, not to worry. The company's partner, DSC Logistics, managed the change for them, eliminating their fear. As DSC took over the network, initially we kept current carrier contracts in place, applying our high standards and following our set of consistent rules and processes. In time, we replaced poor performers, bid out business and replaced high-cost carriers with high-service low-cost carriers. Because we have long-standing partnerships with hundreds of carriers, implementing carriers into new business like this company's is relatively easy.
The net result for the company? Consistent performers, consistent standards and measures, better service, higher performance levels and lower cost. And, because the transition was spread out over time: minimal disruption.