DSC and Jim Chamberlain featured in DC Velocity article

DSC’s installation of an automated battery management system for lift trucks is the subject of a story in the latest issue of DC Velocity magazine. Jim Chamberlain, DSC’s Senior Director of Industrial Engineering and Continual Improvement, was interviewed for the story. More

1. Going through a merger or an acquisition
2. Starting up a supply chain
3. Outsourcing for the first time
4. Entering a new market or new location
5. Meeting special customer demands
6. Keeping up with business growth
7. Needing faster, more or different information
8. Looking for a broader solution
9. Eliminating inefficiencies
10. Increasing flexibility
DSC Health Care team to host roundtable at LogiMedUSA

DSC will host a roundtable discussion and sponsor a panel at the LogiMedUSA conference April 14-16 in San Diego, CA. Dave Bode, Vice President, Health Care Solutions, and Matt Brzica, Director, Health Care Business Development, will represent DSC at the conference for senior level medical device supply chain executives.  more

HOW DSC helped an entertainment company deliver high-end electronics to three test markets
Flawless execution means no surprise endings or "whodunits" for these movie-lovers

A major entertainment conglomerate picked DSC Logistics to be their logistics partner in market trials of a high-end consumer electronics item across three U.S. cities.

DSC's work began by designing a customized supply chain for the product. That supply chain starts as the product – a TV set-top box system for watching movies at home – leaves the factory in Korea. Via a sophisticated IT interface, the entertainment company shares all incoming orders for the product with DSC as customers input them on the company's Web site.

Before shipping each unit, we download movies onto its hard drive, assemble the set-top box and run a series of quality checks. Then, we pack the unit into a consumer box along with cables, paperwork and components and FedEx it to the customer's house. If customers experience a problem with their set-top box, they can report it on-line. We respond by sending out a replacement for the defective unit, and making it easy for customers to return the defective part to the company.