You don’t have to know exactly what you want before talking to us. Sometimes all you need is an idea of where you want to go.

That’s what happened with Swap-It, an on-line music store for used CDs. Swap-It told DSC about their business concept of inviting people to ship old CDs to a central facility where they could swap them for other pre-owned CDs, using a “point” system.

“Sounds interesting,” said DSC. “How can we help?”

Swap-it didn’t know. But they did know that their Web site went live in eight weeks—and they had to have a solution by then.

Fortunately, we love a creative challenge. And one of the things we do best is build unique supply chain solutions around a customer’s need.

So we went to work for Swap-It, and by the time they opened for business on the Internet, we had developed a system for tracking and racking hundreds of used CDs arriving daily at our facility.

We had a means for checking quality on each of those CDs, and a way of logging points so the swap system could work.

We created an “each-pick” center for handling orders and backed it up with an adaptation of our powerful inventory control technology that defined picking priorities so we handled the work with peak efficiency.

We also put together a kitting operation to prepare and ship promotions. Finally, we located a shipping solution for Swap-It that could always calculate the most cost-effective way to mail an order, based on weight, destination and due date. With our help, Swap-It opened on time and on plan.

At DSC Logistics, we’re good at putting foundations under your business dreams.
We don’t pull solutions off the shelf. We build them one at a time, tailored to your situation. Think we don’t offer exactly what you’re seeking? Come talk to us. Together we’ll find a way to make your dream a reality.